FAQ

Please contact marketing@nativerange if you did not see your question or have further questions!

 

How do I return an item I ordered online?
Visit our Return/Exchange page for detailed information.

What happens if my order arrives damaged?
We're so sorry! We work hard to pack your items carefully, but sometimes accidents happen. Please reach out to aaron@nativerange.com with photos of your damaged items. We will resend your order immediately. 
You do not need to mail your damaged item back to us.

Do you ship worldwide?
Currently we only ship within the United States. We are working to be able to ship internationally and hope to do so very soon!

How quickly do you respond to a customer service question?
We will respond to your questions within 24 hours. 

How can I get my photo featured on the Native Range Instagram page?
We love seeing how you style your Native Range products! It truly makes our day! Tag your photos with #MyNativeRange for a chance to be featured. 

Which sign is best for my home?
If you are unsure of which sign to pick, we recommend our bestselling brown 5x10. It is truly a classic that looks great in any space. 

Can you ship this as a gift?
Of course! We love seeing our products gifted. When checking out, be sure to let us know that this is a gift. Feel free to include a message to the recipient. We will make sure to add that special note for them.